Frequently asked questions

Everything you need to know about the product and billing.
Can you add a new feature?
Looking for a new feature or have an awesome new idea? Post it on the forum
Is it ok to use AI generated essays?
Read our AI Policy to learn more about using AI in the right way.
Collaborate with us
Interested in partnering with us or onboarding your university onto GradGPT? Reach out to us at
Can you add a new feature?
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.
How does billing work?
Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.
How do I change my account email?
You can change the email address associated with your account by going to from a laptop or desktop.
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